Liberty Savings Bank is committed to supporting our community during times of crisis. We understand that natural disasters can be devastating, and we want to provide you with the resources you need to recover and rebuild. This page offers a collection of helpful links and numbers that can assist you in navigating the aftermath of a disaster.
Florida Emergency Management
https://www.floridadisaster.org/
This webpage contains information about:
- Executive Orders
- Sandbags
- Emergency Management Sites by County
- Evacuation Assistance, Plans, Orders
- Shelter
- Zoning
- Floods
- Traffic Advisories
Manatee County Emergency Management
https://www.mymanatee.org/departments/public_safety/emergency_management
- Sign up for alerts, make plans, emergency shelters, evacuations
- (941) 749-3500
Sarasota County Emergency Management
https://www.scgov.net/government/emergency-services/emergency-management-4420/-toggle-today
- 941-861-5000
POWER OUTAGES
Outage Map: https://poweroutage.us/area/state/florida
FLP Outage Map: https://www.fplmaps.com/
Liberty Savings Bank Mortgage Information
Liberty Savings Bank Claims Department (Insurance) ‐ 866‐222‐8118
Liberty Savings Bank Disaster Assistance/Recovery Team: 866‐768‐7354
- A team of employees dedicated to handle calls for borrowers specifically affected by the disaster.
HUD-approved counseling line: 1-855-HERETOHELP (855-437-3243)
Liberty Savings Bank Customer Service Number: 866-224-0131
- Monday-Friday 8:30 AM – 8:00 PM EST
- Saturday 8:30 AM – 5:00 PM EST
Customer Correspondence Address:
Liberty Savings Bank, FSB
PO Box 77404
Ewing, NJ 08628
Frequently Asked Questions
Q: Who should I contact regarding damage to my property?
A: You should contact your insurance company advising them of the damage to your property. If you have flood insurance and have not already begun the claim process, please contact your insurance carrier directly. Once the claim has been filed with your insurance carrier, you may contact our Claims department at 866‐222‐8118 or online at InsuranceClaimCheck.com/mortgage.
Q: What happens if I don’t have flood insurance?
A: If you do not have flood insurance, please contact FEMA at 1‐800‐621‐FEMA (3362), or visit FEMA online at DisasterAssistance.gov, to review assistance options that are available to you.
Q: I received a claims check from my flood insurance carrier and it is made out to my mortgage company.
A: Typically, your mortgage company will also be listed on your insurance claim check and therefore require our endorsement. This is due to both federal regulations and your mortgage agreement to ensure your property is restored back to normal as soon as possible. Once funds are received along with proper documentation, funds will be disbursed and mailed within 3‐5 days. If your check is approved to be endorsed, it will be mailed back within 2 days of receipt. Please contact our claims department at 866‐222‐8118 to begin the claim process.
Q: I received an emergency/mitigation funds check. How do I have the check endorsed?
A: Emergency checks may be referred to as “advanced checks,” “good faith checks” or “emergency checks” which are immediately issued by an insurance company before the adjustor worksheet is prepared. A claim check is considered an emergency check if the check stub or enclosed letter from the insurance company states the check was issued as “emergency funds.” Checks approved to be endorsed will be mailed back within 2 days of receipt. Please contact our claims department at 866‐222‐8118 to discuss the emergency check endorsement process.
Disaster Relief Contact Information
Florida State Assistance Information Line (SAIL): 1-800-342-3557
State Assistance Information Line
- Call 1-800-342-3557
- Information and updated resources for before and after a natural disaster
Disaster Contractors Network
- Avoid scams by finding a licensed contractor to help with your post-hurricane repairs https://dcnonline.org/.
Price Gouging
- Call If you suspect price gouging, report it to the Florida Attorney General’s Office by visiting https://www.myfloridalegal.com/ or calling 866-9NO-SCAM (7226).
Wifi hotspots: https://www.xfinity.com/learn/internet-service/wifi/hotspot-map-mobile
- Florida’s property insurance companies
- A comprehensive list of Florida’s property insurance companies with websites and claims phone numbers.
Hurricane Crisis Clean-Up Hotline https://myfloridacfo.com/division/ica/storm
- Call 844-965-1386
- Free of charge
- Located volunteer organizations who:
- Remove debris
- Assists storm clean up
Samaritans Purse Hotline https://www.samaritanspurse.org/our-ministry/contact-us/
- Call 1-833-747-1234
- Free flood cleanup, debris removal, temporary roof tarping, etc. for homeowners
Florida Baptist Disaster Relief Public Assistance https://flbaptist.org/disaster-relief-contact/
- Call 904-253-0502
- Free assistance to homeowners, volunteers can help with cleanup.
FEMA‐ 1‐800‐621‐FEMA (3362) or online at https://www.fema.gov/disasters/.
FEMA site with specific information
Homeowners HOPE Hotline: 1-888-995-HOPE (4673)
American Red Cross: 1-800-733-2767
Matthew 25: Ministeries collects non-perishable food items, bottled water, personal hygiene products, etc., and distributes them in the Hurricane disaster area. Check the Matthew 25 Disaster Relief Resource Location Map for the distribution center closest to you.
Operation Blue Roof is a program offered by FEMA through the U.S. Army Corps of Engineers to eligible homeowners and landlords. It provides a temporary covering of blue plastic sheeting to help reduce further damage to property until permanent repairs can be made.
PEOPLE LOCATOR
- Red Cross – Find Family and Friends https://www.redcross.org/get-help/disaster-relief-and-recovery-services/contact-and-locate-loved-ones.html
- International Families: Call the American Red Cross free national helpline at 1-844-782-9441
TRAVEL
Highway
- Alert Florida https://apps.floridadisaster.org/alertflorida/
- Dial 5-1-1 – Get by-the-minute, real-time traffic conditions and incident information for the State of Florida, by dialing Florida 511. You can also download the free Florida 511 mobile app, available for iPhone and Android devices.
- Florida Highway Patrol Live Traffic Crash and Road Condition Report https://www.flhsmv.gov/fhp/traffic/live_traffic_feed.html
- Traffic incidents and conditions from Florida 511 and Florida Highway Patrol https://floridadisaster.maps.arcgis.com/apps/webappviewer/index.html
Flight Tracking
- FlightAware (online flight tracking): https://www.flightaware.com/
- Federal Aviation Administration (FAA): https://nasstatus.faa.gov/map
Shelter
- Special Needs Shelter Locator (by county): https://www.floridadisaster.org/planprepare/shelters/
- Current Open Shelters (by county): https://www.floridadisaster.org/shelter-status/
- Red Cross Shelter Locator: https://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter.html
- What to Expect: https://www.floridadisaster.org/planprepare/disability/evacuations-and-shelters/shelter-information/what-to-expect/
- What to Bring: https://www.floridadisaster.org/planprepare/disability/evacuations-and-shelters/shelter-information/what-to-take/
- Supplies: disaster supply kit, including a battery-powered radio, flashlight, batteries, can opener
- Clothing: A change of clothes, sturdy shoes or boots, rain gear
- Medications: Prescription drugs, glasses, and any other medications needed
- Hygiene items: Toothbrush, toothpaste, soap, deodorant, feminine supplies
- Documents: Important documents like insurance policies, driver’s license, Social Security card, bank account records
- Cash: Cash, traveler’s checks, change
- Comfort items: Blankets, pillows, books, games, or cards
- Special items for children: Diapers, formula, toys
- Special items for family members: Oxygen, walker, other equipment
PETS
- Pet-Friendly Hotel Locator: https://www.petswelcome.com/
- Pet-Friendly Shelter Locator (by county): https://www.petswelcome.com/hurricane-emergency/pet-friendly-shelters/florida
Be Prepared. Consider a “Go-Bag”
Be prepared and take a “Go-Bag” with these important items if you are evacuating the area.
- Have their homeowners policy or can get to it via app or have the url and all account credentials to access the site.
- Cash
- IDs/passports
- fully charged phone banks/storage devices in case they are in their car and can’t pull from the battery for whatever reason..(at a dead halt when they are in traffic, etc.) or they hit their destination and they don’t have power.
- Water for the car (who knows if they will be able to get water/food on the road?
- Video or pictures of house and contents that are backed up in case something happens to their phone.
- Necessary important phone contact numbers in case their phone dies and they can’t access that information.
